Wednesday, November 12, 2008

ODE TO A “RITUAL”!!!


In our industry, it is something like an ongoing ritual
as for conducting our operations, it is utmost vital
so that before customers and staff come in to see
everything would have to be adhered to as per the SOP.



Apart from going around every nook and corner
it entails “evidence” we may have to garner
so that nothing in the store has got amiss
during the previous day which we might miss.




Though it appears that opening may involve turn of a lever
it becomes an obligation on the part of the opening manager
to check each shelf that is above and on the ground
apart from on various floors, moving around.


A “scan” of the trial room may reveal many a tag
and clothes that are dumped as though it’s a rag.
Apart from security’s inefficiency as an evidence
it makes us aware of what is created as nuisance.


Though everytime it may look like a painful ordeal
the experience one gets is something that is real.
Atleast what is available in the store we can show
so that about the right merchandise they would know.


So, next time incase its time for you to shop
to my mall, it would be great if you decide to hop.
Apart from showing how much to customers we care
a lot of things, in and around, I will make you aware!!

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